Terms of service

General Terms & Conditions

Welcome to Mathis Salon & Spa and Pink Skinny. By booking a service, purchasing a product, or enrolling in a membership, you agree to the following Terms & Conditions. These terms apply to all guests, clients, and customers.

🩷Payments & Fees

  • All services, memberships, and product purchases must be paid in full at the time of booking, purchase, or service.
  • Accepted forms of payment include major credit cards, debit cards, and other payment methods as displayed at checkout.
  • Booking fees, sign-up fees, membership dues, and product purchases are non-refundable.

🩷 Pricing & Promotions

  • Prices for services, memberships, and products are subject to change without notice.
  • Discounts, promotional offers, and loyalty rewards may not be combined unless specifically stated.
  • We reserve the right to modify or end promotions at any time.

🩷 Subscriptions & Memberships

  • All memberships and subscription terms (billing cycles, minimum commitments, cancellation rules, early termination fees, etc.) are outlined in their respective policies.
  • By enrolling, you authorize Mathis Salon & Spa or Pink Skinny to bill your payment method on file automatically until you pause, cancel, or terminate according to policy terms.

🩷 Appointments & Services

  • Appointment booking, deposits, cancellations, reschedules, and no-show rules are governed by our Booking & Cancellation Policy.
  • Guests are responsible for booking the correct service type and time block. Reserving a longer service (e.g., a 3-hour color block) but requesting only a shorter service (e.g., haircut) upon arrival may result in a Service Block Fee.
  • Certain services (color corrections, extensions, keratin, injectables, etc.) require a consultation fee and/or consultation appointment prior to scheduling.

🩷 Products & Returns

  • Retail products, subscriptions, and membership payments are final and subject to our Refund Policies.
  • Pink Skinny products (wellness kits, injectables, etc.) cannot be returned or refunded once processed due to health and safety regulations.

🩷 Medical & Consent

  • Some spa and medspa treatments require medical history forms and/or consultation forms before treatment.
  • By signing these forms, you confirm that the information you provide is accurate and complete, and you accept responsibility for your health and treatment outcomes.
  • We reserve the right to refuse service or cancel an order if forms are incomplete, inaccurate, or not submitted.

🩷 Liability & Disclaimer

  • Results from services and products vary depending on individual circumstances. No specific results are guaranteed.
  • Guests are responsible for following all pre-care, aftercare, and product usage instructions.
  • Mathis Salon & Spa and Pink Skinny, their employees, and contractors are not liable for adverse results caused by failure to follow professional recommendations.
  • By booking or purchasing, you release Mathis Salon & Spa and Pink Skinny from liability for damages, claims, or injuries resulting from services or products, except where prohibited by law.

🩷 Privacy & Communications

  • Use of our services is subject to our Privacy Policy.
  • By providing your phone number or email, you consent to receive service communications, appointment reminders, and marketing messages (with the ability to opt out of marketing at any time).

🩷 Governing Law

  • These Terms & Conditions are governed by the laws of the State of Texas.
  • Any disputes shall be resolved in the courts of Montgomery County, Texas.

🩷 Updates to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with the effective date noted.

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